Application Support

Posted : June 7, 2019

Location : Head Office - Lebanon

Job Summary:

Provides necessary technical support relating to system-level software and other applications.


  • Detects and avoids any malfunctioning of applications or software systems and analyzes necessary software requirements
  • Participates in the research and planning of system application needs to visualize any problems for users and/or introduce enhancements
  • Participates in planning for installation of the new applications and/or system software as well as implementation and/or changes in those existing
  • Researches, suggests and implements modifications to current software and correct errors which may then help in adapting new or upgrading existing applications and interfaces
  • Supports in upgrading interfaces by helping in updating applications based on needs/requirements
  • Provides assistance to users on the functionality and use of various software applications
  • Leads application installation and/or upgrades projects and interacts with users with regards to the project status and progress and solve technical issues if any
  • Prepares and maintains reports for each and every project handled
  • Provides training to the users regarding any upgraded systems and applications


  • Bachelor’s degree in Computer Science/Software Engineering /Computer Engineering
  • 1-2 years of relevant experience
  • Well exposed to industry standards and best practices in business analysis, delivery methodology and project management (preferably)
  • Demonstrated knowledge and experience in:
    • ASP.Net
    • VB.Net / C#
    • SQL Server / SSRS
  • Good command of Arabic and English
  • Analytical and planning skills
  • Time management silks
  • Teamwork skills