Accounts Receivable Administrator – Head Office

Job Summary: Responsible for monitoring and controlling client’s accounts to ensure collection targets are met through the use of various methods.

Duties / Responsibilities:

  • Follows up with clients on a regular basis regarding the debt
  • Handles clients’ complaints on time
  • Conducts internet research to better understand the clients’ business
  • Allocates payments in accordance with customer remittances
  • Processes and generates reminder letters and monthly statements
  • Investigates and resolves queries related to non-payment of invoices
  • Adheres to strict monthly and annual collection targets
  • Ensures that debts are paid in a timely manner
  • Ensures that all pending applications are being followed up timely based on KPI
  • Handles all credit enquiries and provides accurate advice within 24 hours
  • Conducts regular branch briefing to share common error, preventive measures for syndication etc…
  • Responds promptly to internal enquiries (departments and offices)
  • Responds promptly to all bank requests
  • Handles disputed bills and negotiates to bring payment within the agreed terms
  • Meets cash & debtor day targets set by the Company
  • Maintains accurate records of all collection activity
  • Identifies changes in payment patterns and proposes action to avert Doubtful Debts Provision

Skills / Qualifications:

  • University degree in Finance, Accounting or Business
  • 1-3 years of experience
  • Excellent command of English and Arabic
  • Ability to type in Arabic and in English
  • Strong interpersonal and communication skills
  • Proficiency in Microsoft Office
  • Strong analytical, organizational and planning skills
  • Ability to work in a team and individually
  • Ability to work under pressure and to meet deadlines
  • Ability to explain financial issues to others in a simple and direct manner
  • Ability to build and maintain close relationships with all customers, to ensure smooth running of accounts and encourage timely recovery of payments
  • Ability to maintain confidentiality