Accounts Receivable Administrator - Head Office

Job Summary:

Responsible for monitoring and controlling client’s accounts to ensure collection targets are met through the use of various methods


  • Following up with the clients on a regular basis regarding the debt
  • Handling client's complaints on time
  • Conducting internet research to better understand the client's business
  • Allocating payments in accordance with customer remittances
  • Processing and generating reminder letters and monthly statements
  • Investigating and resolving queries related to non-payment of invoices
  • Adhering to strict monthly and annual collection targets
  • Ensuring that debts are paid in a timely manner
  • Ensuring that all pending applications are being followed up timely based on KPI
  • Handling all credit enquiries and providing accurate advice within 24 hours
  • Conducting regular branch briefing to share common error, preventive measures for syndication etc…
  • Responding promptly to internal enquiries (departments and offices)
  • Responding promptly to all bank requests
  • Handling disputed bills and negotiating to bring payment within the agreed terms
  • Meeting cash & debtor day targets set by the Firm
  • Maintaining accurate records of all collection activity
  • Identifying changes in payment patterns and proposing action to avert Doubtful Debts Provision 


  • University degree in Finance, Accounting or Business
  • 0-2 years of experience
  • Good command of English
  • Good interpersonal and communication skills
  • Computer proficiency in Microsoft Office
  • Strong analytical, organizational and planning skills
  • The ability to work in a team as well as individually
  • The ability to work under pressure and to meet deadlines
  • The ability to explain financial issues to others in a simple yet direct manner
  • Ability to build and maintain close relationships with all customers, to ensure smooth running of accounts and encourage timely recovery of payments
  • Ability to maintain confidentiality